The service uptime is often disregarded by many people when they're looking for a new shared website hosting provider, but it can often be much more important than the actual plan attributes. It will not matter how good a plan is if the web sites hosted in the account are unavailable for extended time frames. This type of downtimes are often penalized by search engines like yahoo, not mentioning the fact that website visitors will most likely not revisit a web site they experience problems with. For that reason, you should always check out the stability of the hosting service before getting a new account so as to be sure that the success of your sites is not going to be determined by third-party factors, but entirely on their content and on your advertising campaigns.

Service Uptime Guarantee in Shared Website Hosting

We guarantee 99.9% service uptime for each and every shared website hosting account on our web servers. We utilize a high-tech cloud Internet hosting platform in which each part of the web hosting service is managed by an independent group of servers, therefore if one server fails, the other ones inside the cluster will take over instantly. The cloud platform also decreases the overall load considerably, therefore the hosting service is much more stable in comparison with a service where everything runs on only one machine and your Internet sites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to be sure that your sites will stay online no matter what. Hardware and software firewalls warrant the adequate functioning of our servers in case there is DDoS attacks whereas in the case of any software issue, we have administrators keeping track of the machines 24/7.

Service Uptime Guarantee in Semi-dedicated Servers

Through our semi-dedicated server solutions, you're going to take advantage of a 99.9% service uptime and you can now just forget about any difficulties you may have experienced with other service providers. In contrast to the vast majority of hosting providers, we do not manage everything on a single web server. Instead, each part of the hosting service, such as the file storage, e-mail messages, databases, CP, stats, etc., has its own clusters of web servers. If one server fails, the others will take over, so your sites will never be affected. In addition we employ a cutting edge load-balancing platform that ensures the optimal performance of both our servers and the websites accommodated on them. Various different Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a crew of qualified professionals, which is available 24/7, monitors the system in case there are software problems. Through our semi-dedicated servers, your internet websites are going to be working no matter what.

Service Uptime Guarantee in VPS Servers

All of our Virtual Private Server plans come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel powered backup generators. Additionally, we employ new hardware for the physical hosting servers in which the VPS accounts are created to avoid any chance of hardware crash and each and every part has been tested carefully. The safety of your info is ensured by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your websites will be operating basically without any disturbances. Our experienced professionals will resolve promptly any software issue which may surface, so even if there's an issue with another VPS server account on the physical server, your VPS isn't going to be affected. The server uptime is listed on our site and not concealed in our Terms of Service since we can keep our promise and provide an exceptionally reliable hosting service.

Service Uptime Guarantee in Dedicated Servers

If you buy a dedicated server through us, we guarantee that it'll be operational a minimum of 99.9% of the time. For a start, your website hosting server will be built with new and carefully tested hardware components and we will not make any compromises about that. Our data center in downtown Chicago provides powerful diesel backup generators, so in the case of an electrical outage your machine will still be operational and with numerous redundant Internet providers, your Internet sites are going to be accessible if there's any connection problem. In case there is any unexpected conditions, we have well-trained system admins that keep an eye on all machines all the time and they can react instantly to eliminate the problem in a very timely manner. Last but not least, our web servers have hardware and software firewalls to stop the excess traffic when it comes to a DDoS attack.