Service Channels

  • Video Tutorials

  • Video Guides

  • Learn straight away the ideal way to change a file or move a database from our variety of how–to video lessons.

  • Ticketing System

  • A Ticketing System

  • Our customer support is present day and night to reply to your tech inquiries. Expect a solution in less than 1–hour after you have handed in the ticket.

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Forms of Help and Support

  • Shared Hosting Support

  • Shared Website Hosting Support

  • If you need advice managing your shared website hosting account, or need more resources for your sites, just let us know and we’ll give you the ideal solution.

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  • VPS Hosting Support

  • VPS Servers Help & Support

  • If you have troubles managing your SolusVM admin interface, or with any of the free web applications the VPS has been pre–installed with, just notify us.

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  • Dedicated Hosting Support

  • Dedicated Servers Help & Support

  • You need to change the set–up of your dedicated server? We are working 24 hours a day to provide assistance to you.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Should you have any problems with your semi-dedicated server or need help with a specific undertaking, don't think twice to call our expert staff of support engineers. They are on hand 24/6, in a position to assist you.
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